Privacy policy

We are pleased about your visit to our website http://www.freizeitcenteroberrhein.de and your interest in our company and our services. Despite careful content checks, we assume no liability for external links to third-party content, as we neither initiate the transmission of such information, nor select the recipients of the transmitted information, nor select or modify the transmitted content.

The protection of your personal data during collection, processing, and use in connection with your visit to our website is important to us and is carried out in accordance with legal provisions, which you can review at www.bfd.bund.de.

Below, we explain which information we collect during your visit to our website and how it is used:

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1. Collection and Storage of Personal Data and Type and Purpose of Their Use

a) When visiting the website
Whenever a customer (or other visitor) accesses our website, the internet browser used on your device (computer, laptop, tablet, smartphone, etc.) automatically sends information to our website server. This information is temporarily stored in a so-called logfile.

The following data is collected without your intervention and stored until automated deletion:

• (Pseudonymized) IP address of the requesting computer, device ID, or unique device identifier and device type

• Name of the retrieved file and data volume transferred, as well as date and time of access

• Notification of successful retrieval

• Requesting domain

• Description of the type of internet browser used and, if applicable, the operating system of your device, as well as the name of your access provider

• Your browser history data and standard web log information

• Location data, including location data from your mobile device (please note that most mobile devices allow you to control or disable location services in the device settings)

Our legitimate interest pursuant to Art. 6 (1) lit. f GDPR in collecting this data is based on the following purposes:

• Ensuring a smooth connection setup and comfortable use of the website

• Evaluating system security and stability

• Administrative purposes

In no case do we use the collected data to draw conclusions about your identity.

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b) When using our inquiry form
For booking inquiries, we offer the option of contacting us through a form provided on the website. If a user chooses this option, the data entered in the form is transmitted to us and stored. This data includes:

• Title, first and last name

• E-mail address and telephone number

• Street, house number, postal code, city, and country

• Arrival date

• Departure date

• Details of the inquiry

• Subject

Additionally, the following data is stored at the time of message submission:

• Date and time of contact

The processing of data for the purpose of contacting us is based on your voluntary consent in accordance with Art. 6 (1) lit. a GDPR.

The personal data collected for the use of the contact form is automatically deleted once your inquiry has been handled.

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c) Bookings via “Online Booking”
Our website may use technology from our partner company CompuSoft Sales A/S to process your inquiries/bookings efficiently.

The following data is required for booking:

• Arrival and departure date

• Pitch type and pitch number

• First name

• Last name

• Street and house number, postal code, city

• E-mail address (mobile phone number optional)

• First and last names of fellow travelers (if applicable)

Your data will be used to process your booking.

Provider of direct booking/online reservation:
CompuSoft Sales A/S

Support & Technology:
Sunekær 9
DK – 5471 Søndersø

Administration & Marketing:
Anderupvej 16
DK – 5270 Odense N

Terms of Use and Data Protection information for CompuSoft Sales A/S can be found at: http://www.compusoft.dk

The above data is processed to fulfill the contractual relationship. Processing is based on Art. 6 (1) lit. b GDPR. The storage period is limited to the contractual purpose and any statutory or contractual retention obligations.

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d) When entering into a contractual relationship
When entering into a contractual relationship via our website (e.g., registration on the website/platform, purchase via our app, etc.), we may request the following personal data:

• Identification data such as name, e-mail address, billing and delivery address, and telephone number

• Photos (if applicable)

• Academic title

• Company data such as company name, address, contact details (e-mail, phone, fax), VAT ID or tax number (if applicable)

• Payment information

• Other personal data we are legally obliged or entitled to collect for authentication, identification, or verification purposes

This data is processed to carry out the contractual relationship and, if necessary, forwarded to the shipping company commissioned with the delivery. Processing is based on Art. 6 (1) lit. b GDPR. The storage period is limited to the contractual purpose and any statutory or contractual retention obligations.

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e) Use of payment service providers
To process payments, we cooperate with payment service providers. Your payment data will be passed on to the relevant payment provider exclusively for payment processing, where necessary. The legal basis for this transfer is Art. 6 (1) lit. b GDPR.

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f) Subscribing to our newsletter
If you have expressly consented in accordance with Art. 6 (1) lit. a GDPR, we use your e-mail address to regularly send our newsletter. You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you may send an unsubscribe request by e-mail to info@freizeitcenteroberrhein.de (preferably with the subject line: “Unsubscribe Newsletter”).

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2. Disclosure of Personal Data

Your personal data will not be transmitted to third parties for purposes other than those listed below. We will only share your data with third parties if:

• You have given your explicit consent (Art. 6 (1) lit. a GDPR)

• It is required to process a contract with you (Art. 6 (1) lit. b GDPR)

• There is a legal obligation to disclose (Art. 6 (1) lit. c GDPR)

• Disclosure is necessary for the establishment, exercise, or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data (Art. 6 (1) lit. f GDPR)

In these cases, the extent of data shared is limited to the minimum required.

Our data protection provisions comply with applicable laws, and data is processed exclusively within Germany. No transfer to third countries takes place or is intended.

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3. Rights of Data Subjects

You have the right to obtain information about whether and which personal data we have stored about you (Art. 15 GDPR), including information on:

• Processing purposes

• Categories of personal data

• Recipients or categories of recipients to whom your data has been disclosed or will be disclosed

• Planned storage period

• Rights to rectification, erasure, restriction of processing, or objection

• Right to lodge a complaint

• Source of your data (if not collected directly from you)

• Existence of automated decision-making, including profiling

You also have the right to rectification of incorrect data and completion of incomplete data (Art. 16 GDPR). You may request restriction of processing (Art. 18 GDPR) or receive your data in a structured, commonly used, machine-readable format, or have it transmitted to another controller (Art. 20 GDPR).

Additionally, you have the “right to be forgotten” (Art. 17 GDPR), meaning you can request the deletion of your personal data where legal grounds exist.

According to Art. 7 (3) GDPR, you may revoke consent at any time. This means we will no longer process data based on this consent in the future. You also have the right to object to data processing under Art. 21 GDPR.

To exercise your withdrawal or objection rights, simply send an e-mail to: info@freizeitcenter-oberrhein.de

In case of violations of data protection regulations, you have the right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR). The competent authority is the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg: www.baden-wuerttemberg.datenschutz.de, or any other supervisory authority.

Contact:
Königstrasse 10a, 70173 Stuttgart
P.O. Box 10 29 32, 70025 Stuttgart
Phone: +49 (0)711 6155410
Fax: +49 (0)711 61554115

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4. Duration of Data Storage

Data is stored as long as necessary for contract performance or until you exercise your rights to deletion or data transfer.

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5. Cookies

We use cookies on our website. These are small text files stored on your device when you visit. They contain information related to your device, but not directly to your identity.

Cookies serve to make our site more user-friendly (e.g., session cookies to save login info or shopping cart content during a visit, which are deleted afterward). We also use temporary cookies to recognize returning users and store inputs/settings.

Additionally, we use cookies to statistically analyze website usage and optimize services. These are automatically deleted after a set time.

Data processed by cookies is necessary for our legitimate interests under Art. 6 (1) lit. f GDPR. Most browsers accept cookies automatically, but you may configure your browser to delete or block cookies. Full deactivation may restrict functionality.

When leaving our site via links or ads, third-party cookies may be placed, for which we are not responsible. Please refer to the providers’ privacy policies.

We also use Java applets and JavaScript; you may disable these in your browser if desired.

Clear-Gifs/Web Beacons: Tiny graphics embedded in services to measure effectiveness, similar to cookies but invisible.

Flash & HTML5: Used by us and third parties mainly for advertising. Browsers may provide tools to manage or block these. See:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

Google ReCaptcha: We use Google’s “ReCaptcha” to detect bots (e.g., in forms). Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated

6. Online Marketing and Analysis Measures

On our website, we use online marketing measures and tracking tools to analyze user behavior. This statistical data collection helps us design our website to meet your needs, continuously adapt it, and optimize its use.

The use of online marketing and tracking measures is based on Art. 6 (1) lit. f GDPR and § 15 (3) TMG. Our legitimate interests are in line with these provisions.

a) Trusted Shops Trustbadge
Not applicable.

b) Google Analytics
For the purpose of needs-based design and continuous optimization of our websites, we use Google Analytics, a web analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

In this context, pseudonymized user profiles are created and cookies are set. The information generated by the cookie about your use of this website (such as browser type/version, operating system used, referrer URL, hostname of the accessing computer, and time of the server request) is usually transmitted to a Google server in the USA and stored there.

If IP anonymization is activated, your IP address will be truncated within the EU or other contracting states of the EEA. Google uses this information to evaluate website use, compile reports on activities, and provide further services relating to internet use. Our legitimate interest also lies in these purposes.

The legal basis is § 15 (3) TMG in conjunction with Art. 6 (1) lit. f GDPR.

Data may be transferred to third parties if legally required or if third parties process this data on our behalf. Your IP address will not be merged with other Google data. IP addresses are anonymized (IP masking).

Data linked with cookies, user IDs, or advertising IDs is automatically deleted after 14 months. Deletion takes place automatically once a month.

Further information:

• Google Analytics Terms

• Google Privacy Overview

Opt-Out Options:

• Prevent cookie storage via browser settings (may limit website functions).

• Prevent Google data processing by installing the browser plugin: Google Opt-Out

• Alternatively, set an opt-out cookie: Deactivate Google Analytics. This cookie only applies to this browser and website. After deleting browser cookies, you must set it again.

c) Google AdWords / Conversion Tracking
We use the Google AdWords program with conversion tracking. A cookie is set when you click on a Google ad. It expires after 30 days and does not identify you personally.

If you visit certain pages and the cookie is still valid, Google and we can recognize that you clicked on the ad and were redirected. Each AdWords customer receives a unique cookie.

The information is used to create conversion statistics. Customers see how many users clicked on their ad and were redirected, but no personal identification is possible.

The legal basis is § 15 (3) TMG in conjunction with Art. 6 (1) lit. f GDPR.

Opt-out: Prevent cookies from googleadservices.com via browser settings.

Further information:

• Google Ads Policy

• Google Privacy

d) Google AdSense
This website uses Google AdSense, which embeds advertisements. AdSense uses cookies and web beacons. Data (including your IP address) is transmitted to Google servers in the USA and may be passed to contractual partners.

Google will not merge your IP address with other stored data.

You can prevent cookie installation by browser settings. By using this website, you consent to data processing by Google for the described purposes.

e) Google Remarketing
We use Google Remarketing. Third-party providers, including Google, place ads based on previous visits to this website.

You can opt out of Google cookies: Google Ads Opt-Out
Or deactivate third-party cookies: Network Advertising Initiative

g) Mouseflow
Our website uses Mouseflow (Mouseflow ApS, Copenhagen, Denmark). It records anonymized individual visits (mouse movements, clicks, and keystrokes) to create session replays and heatmaps.

Data is not personal and is processed only within the EU.

Opt-out: Mouseflow Opt-Out

h) Google Tag Manager
Google Tag Manager manages website tags via an interface. It does not collect personal data itself. If deactivation is set on domain or cookie level, it remains effective for all tracking tags.

Further information: Google Tag Manager Policy

i) Google Web Fonts and Font Awesome
Our website uses Google Web Fonts and Font Awesome for uniform font display.

When visiting, your browser connects to Google and Fonticons servers, transmitting your IP address.

This is based on our legitimate interest in consistent and appealing website presentation (Art. 6 (1) lit. f GDPR).

If unsupported, a default font is used.

More information:

• Google Fonts FAQ

• Google Privacy

• Font Awesome Help

• Font Awesome Privacy

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7. Google Maps API Services

We use Google Maps, Directions, Distance, Geocoding, and Geolocation services via API interfaces. We have no knowledge of data transfers to Google during use.

Google’s terms of use and privacy policy apply.

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8. Links to Social Networks

We have integrated links to our social network pages (Google+, Facebook, YouTube). These are only links, not plugins.

a) Google+
Our website uses the “G+1” button. When clicked, a connection to Google servers is established. Data is collected if you are logged into Google+.

More information: Google+ Policy

b) Facebook
Our website uses Facebook plugins. If you visit a page with such a plugin, a direct connection to Facebook servers is established. Logged-in users’ data can be linked to their Facebook profile.

For more details, see Facebook Privacy Policy.

c) YouTube
Our website uses YouTube plugins (Google Inc.). Data may be transmitted to YouTube servers when you access our site.

More information: YouTube Privacy Policy

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9. Adobe Typekit

We use Adobe Typekit Web Fonts for consistent display. When visiting, your browser connects to Adobe servers, transmitting your IP address.

Legal basis: Art. 6 (1) lit. f GDPR.

More information:

• Adobe Typekit

• Adobe Privacy

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10. SSL or TLS Encryption

Currently being implemented.

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11. Data Security

We take all necessary technical and organizational measures to protect your data against unauthorized access.

Please note: Email communication cannot guarantee complete confidentiality. For sensitive information, please contact us by post.

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12. Timeliness and Amendments

This privacy policy is valid as of May 2018. Changes may occur due to website updates or legal requirements.

The current version can always be viewed at www.freizeitcenter-oberrhein.de.

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13. Controller Contact Details

Freizeitcenter Oberrhein GmbH
Am Campingpark 1
D-77836 Rheinmünster

Telephone: +49 722 72500
Telefax: +49 722 72400
Email: info@freizeitcenter-oberrhein.de
Website: www.freizeitcenter-oberrhein.de